Frequently Asked Questions

1. Who Is GoldSavings?

GoldSavings is a division of Goldsavings, inc.  GoldSavings is a local Arizona business offering consumers great deals and discounts and free home improvement savings coupons. GoldSavings features exclusive and unbeatable deals on tasty food, fun places to go, great things to buy and home improvement savings in the Phoenix and Tucson area. Additionally we offer numerous coupons to many local businesses. Check out GoldSavings and start saving!

2. How Do I Receive Daily Deal Alerts?

Never miss a deal again! Sign up for daily alerts that let you know what merchant is being featured. Just go to our site and click on "Get Deals By Email" link. Then choose the city you wish to get deals in and submit your email address.

3. How Do I Purchase The Deal I Want?

Go to and find the deal you would like to purchase. Once you have located your deal just click “BUY". Deals are typically only available for 3 – 5 days so make sure you catch your deals before they are gone!

4. Is my information safe?

Absolutely! We take the security of your personal information very seriously and utilize 128-Bit SSL encryption to ensure that your credit card information is secure.

5. What If I Forget My Password?

If you forget your password all you have to do is go to the “Sign-In” page and click “Forgot Your Password”. You will then enter your email address and it will send you an email with your new password. You can always change your password by logging into your account and clicking on “Account Settings”. 

6. Can I Refund My order?

You can always refund your offer within 30 days of purchasing. We also guarantee satisfaction on our deals and will refund after the 30 days on a case by case basis. To refund your order you can email us at or call our office at 855-901-4653.

7. When is my credit card charged?

Your credit card is charged immediately when you click the "Purchase This Deal" button.

8. How do I change or delete the credit card on my account?

To delete your card from your account, start by signing in to your account.  Once signed in you will see an option to delete your credit card under the "Account Settings" tab.  Simply click on the "Delete Credit Card" link, which will be listed in green under your current card data.  Note: If you do not have a card stored in your account, you will not see any credit card or billing information listed here. To change the card stored in your account you must do so at the point of your next purchase.  During the checkout process of your next purchase, you will see a link which reads "click here to use a different credit card".  By clicking this link you will be asked  "Are you sure you want to delete credit card info?".  By clicking "Yes", new credit card fields will appear, allowing you to enter a new card.

9. What will show up on my credit card statement?

It will show up on your statement as GoldSavings.

10. When do I get my voucher?

You will receive your voucher via email within 30 minutes of purchasing the deal. Your deal voucher will not be valid until the following day. Remember: Be sure to check your junk mail folder! It will also be available in your GoldSavings account. Just click on the “Sign In” link and enter your email and password. Once you are signed into your account you will be able to click on the top bar on the left side. It will be labeled “Deal Vouchers”, and will show all available vouchers. These vouchers will have a “Download” link where you can download a PDF to print.

11. Do I have to sign up a group of people I know to get the deal?

No, although you will probably want to share the deal with your friends and family anyway.

12. Do I need to use my deal voucher the same day I buy it?

No. In fact the deal voucher won’t be valid until the day after the deal runs. To find out when your voucher expires you can check the expiration date on your voucher. After the expiration date the voucher is only valid for the amount you paid.

13. Do I Need To Print My Vouchers Right Away?

No. You will always have access to your vouchers on your GoldSavings account. You also will be emailed a copy so you can print your voucher at your convenience.

14. Can I buy a Deal as a gift for someone else?

Yes. We communicate with all the businesses that we work with so that the deals can be gifted.  If a voucher can’t be gifted it will state it in the Fine Print so, gift away!

15. Wait, my name is on the GoldSavings. Are you sure I can use this as a gift?

Yes, the merchants check off vouchers by voucher number and not by name.

16. If I do not use the full value of the GoldSavings in one visit, can I use the remainder later?

No. Unless otherwise stated you do not receive store credit or cash back for whatever you do not use. Be sure to check the “fine print” for each deal as it will clearly specify whether the individual voucher offers a credit for unused amount or not. You can always bring a friend!

17. Can I combine my Deal Voucher with other offers or specials?

No … not unless the Deal Voucher specifically states otherwise.

18. What if the merchant for my Deal Voucher goes out of business?

If anything happens that makes it impossible for you to redeem your Deal Voucher with the Merchant, we will work with you directly to make sure you get your money back. Or receive an equivalent credit to use when you purchase future vouchers!

19. How can I get my business featured on GoldSavings?

Please contact or visit the Feature Your Business section for more information.

20. Who Do I Talk To If I Have Any Questions Or Concerns?

Email us at or call us at 855-901-4653. We love to help you out!